UX Design Experience
Senior Product Designer | Sysdig
San Francisco, CA, Jan 2022 - Nov 2022
Core product designer for the Secure Events feed experience; delivered feature improvements as part of a broader ecosystem including: Sysdig managed policies, events filtering, and revised events details
Used a mix of research using both customer feedback and metrics to test and validate product design decisions
End to end design: defining and conducting user research, user journeys, sketches, mocks, library component definition, engineering handoff and QA
Senior Product Designer, ITSM | ServiceNow
Santa Clara, CA, Feb 2020 - Jan 2022
Built a cohesive investigation framework with design partners for use across the entire product suite, for problem management and as a standalone investigation tool
Core designer on the first version of a query-based real-time data product that surfaces information throughout the product for incident response, and investigations
End to end design with tasks including: defining and conducting user research, user journeys, sketches, storyboards, mocks, component definition, and handoff to engineering, and QA
Interaction Designer, Cloud Healthcare | Adecco at Google
Sunnyvale, CA, May 2019 - Feb 2020
Core designer on healthcare and life sciences for privacy and data security projects; developing existing products and building new capabilities to drive Cloud adoption.
Working closely with research to establish foundational knowledge for complex healthcare specific challenges
Developing leadership skills by actively expanding design process within the team and mentoring junior designers in other teams
Interaction Designer, GSuite Security Center | Adecco at Google
Sunnyvale, CA, July 2018 - May 2019
Lead designer working independently on a new security automation feature; beginning from concept sketches, through research to implementation
Fostering new cross-collaboration opportunities between teams to make the product more cohesive, which was validated in research sessions and other customer feedback
Part of a core team defining new reusable UX patterns to be deployed across the security platform
Interaction Designer | Nytec at Samsung Pay
Mountain View, CA, January 2018 - July 2018
Created comprehensive flows and launched the Samsung Pay Cash Back feature globally as part of the closely collaborative team between engineering, PM, visual design, research and translation
Generated a detailed audit of the in-app payment experience, conducted user research and proposed improved designs.Work on the interaction and flows for several new components in the Samsung Pay Android mobile app
UI / UX Designer | Workbridge at SonicWall
Santa Clara, CA, March 2017 - November 2017
Conducted user research, created mockups, flows, and visual design assets as part of a complete overhaul of the MySonicWall experience, including the new dashboard, authentication, and download center
Worked in a closely collaborative team between design and development to implement, test, and revise several smaller products
Interaction Designer | Nytec at Samsung Research America CX Lab
Mountain View, CA, October 2016 - January 2017
Worked on the Family Hub Smart Fridge 2.0 design refresh, unveiled at CES 2017
Completed detailed system flows and interactions for the Out of Box Experience (OOBE), post-OOBE tutorial, settings, accessibility, native and 3rd party apps
Collaborated closely with engineering, visual design, product management, and research to quickly incorporate feedback in an active agile process
Interaction Designer | Contract at Ford Motor Company
Palo Alto, CA, August 2015 - June 2016
Created design artifacts for desirability testing, as well as information architecture and basic wireframes for proposed mobility projects
Worked with design researchers to address any UX or research needs for teams throughout the lab
Championed the necessity of UX research throughout the process, which resulted in more projects in the lab becoming user-centered
Completed large scale landscape analyses for various domains, and worked with teams to generate and capture IP in opportunity areas
UX/UI Designer | Contract at Various Inc.
Sunnyvale, CA, May 2015 - June 2015
Worked as part of the design team to provide wireframes, flow diagrams, visual and interaction design to a host of live and in development web and mobile products for a social networking site
Interaction Designer | Contract at Vertical Product Development
Oakland CA, December 2014 - May 2015
Created the information architecture and wireframes based on a requirements document provided by the US Veterans Affairs for a mobile app (iOS and Android) for post traumatic stress (PTSD), paying special attention to accessibility
Junior Designer & QA Analyst | Contract at Subatomic Systems
San Francisco, CA, July 2014 - December 2014
Generated basic interaction design and conducted rigorous usability testing and issue tracking for a web-based publishing tool designed to create rich interactive eCommerce experiences meant to be viewed on iOS, Android and Web
User Research Intern | Intel
Hillsboro, OR, June 2013 - August 2013
Designed a participatory study on the acceptability of voice interactions in mobile and voice-only contexts
Recruited 11 internal employee participants and carried out pre- and post-study interviews, as well as created a repeatable mixed diary study / survey, and participated in the study using breaching techniques
Analyzed data and documented results for internal presentation
Music Experience
Lead Co-Organizer - Silicon Valley Music Production (SVMP)
San Jose, CA, 2016 – Present
Co-organizer and and event host for a bi-weekly meetup for music production feedback hosted in-person until 2020 and remotely since
Services include: providing feedback and guidance on music production, networking opportunities
Coordinated and hosted a live-streamed event with 10+ speakers on various music production related topics in Summer 2021
Jamspace Department Head | MAGWest
San Jose, CA August 2017 – Present
Department head for the Jamspace stage at MAGWest (the West Coast satellite of the annual video game music event, MAGFest)
Responsible for volunteer management, music programming and scheduling, stage operations, sound board operations, and other event related tasks
Podcast Co-host | Pixelated Audio
Bay Area, CA August 2018 – Present
Cohost for a long running videogame music podcast. Primary duties include: podcast editing, show research, interview coordination, and general site maintenance
Pixelated Audio has presented at the Library of Congress, as well as a at several live events (MAGWest, VGMTogether)
Executive Studio Assistant | Foothill College
Los Altos, CA, October 2010 – August 2016
Supported hundreds of students through managing course material, instructional design, and database management for an online music tech program.
Supervised junior engineers in proper studio techniques and etiquette
Other Experience
Associate Instructor - Python | Indiana University
Bloomington, IN, January 2013 – May 2014
Managed a programming lab for Python students, and assisted the professor in improving the instructional design for the course
Staff Math Tutor | Indiana University & Ivy Tech College
Bloomington, IN, August 2012 – May 2014
Tutored math to groups ranging between 5-20 students a session in individual and small group formats
SAT Instructor | Kaplan Test Preparation
San Jose, CA, January 2012 – August 2012
Taught course materials and proctored SAT exams as a certified SAT instructor for classes of 10-15 students
Private Tutor | Study Wizards Tutoring and Freelance
Bay Area, CA and Bloomington, IN, March 2009 – May 2014
Created lesson plans and tracked long-term progress for students
Tutored students from a wide range of ages and backgrounds in a variety of subjects
Taught students test preparation and study skills for effectively completing homework and exams
Achievements
Winner, Microsoft Imagine Cup UX Challenge – A design for a competition for world citizens, Emergency Operating System or "EOS" was a proposed disaster relief smartphone app which lets you seek help and key resources like shelter, power and communication signals
Winner, Whirlpool Design Challenge – “Rethinking the Kitchen” was a proposed system to address the changing needs in kitchen spaces using sharable, energy-efficient and modular units such as refrigerators and ovens and ultimately extending such thinking to other parts of the house
Education
MS Human-Computer Interaction
Indiana University
May 2014 — Bloomington, IN
AA Music Technology & AS Software Development
Foothill College
August 2011 — Los Altos, CA
BA Music & BA Economics
University of California Berkeley
August 2008 — Berkeley, CA
Skills
UX and Research
Flows Diagrams
Interaction Design
Prototyping
Sketching
Personas
Wireframes
Storyboarding
Interviews
Surveys
Usability Testing
Ideation
Affinity Diagrams
Problem Framing
Ethnography
Card Sorting
Contextual Inquiry
Participatory Design
Cultural Probes
Diary Studies
Breaching Studies
Focus Groups
Software Tools
Sketch
Figma
Axure
Balsamiq
Adobe Creative Suite
(InDesign, Photoshop, XD)
Microsoft Office Suite
Windows, OS X, Unix
iOS, Android
Visual Basic, C++, Java
HTML, CSS
Pro Tools
Logic
Final Cut Pro
Certifications
Pro Tools Operator Music
Kaplan SAT instructor
Languages
Native: English
Proficient: Russian
Intermediate: Spanish